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A Conceptual Model for Electronic Document and Records Management System Adoption in Malaysian Public Sector

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@article{IJASEIT6376,
   author = {Azlina A. Aziz and Zawiyah M. Yusof and Umi Asma' Mokhtar and Dian Indrayani Jambari},
   title = {A Conceptual Model for Electronic Document and Records Management System Adoption in Malaysian Public Sector},
   journal = {International Journal on Advanced Science, Engineering and Information Technology},
   volume = {8},
   number = {4},
   year = {2018},
   pages = {1191--1197},
   keywords = {Electronic Document and Records Management System (EDRMS); EDRMS Adoption; Public Sector; Information Management System},
   abstract = {The government has spent a large amount of fortune in ascertaining that their information management practice meets the widely accepted standards of practice for enhancing the systematic, speedy, effective and efficient information service delivery. The rapid development of ICT has urged the public sector to shift their operations from manual to electronic system-based in handling the information-related works. Electronic Document and Records Management System (EDRMS) is one of the systems to be considered. However, the adoption rate of such a system is exceptionally below satisfaction due to users are not keen on using it. In this paper, the factors which influence the decision on whether EDRMS should be adopted or otherwise are identified. A qualitative study involving a critical review of the related literature in the area and interviews were employed. The interviews involve EDRMS experts from the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) and the National Archive of Malaysia (NAM). There are 14 factors identified as impacting the decision to adopt EDRMS offered by the Technology Adoption Theories and the literature review. However, only ten factors were given the consideration upon being validated and ranked by the selected experts. A new conceptual model for EDRMS adoption in Malaysian public sector was then constructed as the ultimate outcome of the study.},
   issn = {2088-5334},
   publisher = {INSIGHT - Indonesian Society for Knowledge and Human Development},
   url = {http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6376},
   doi = {10.18517/ijaseit.8.4.6376}
}

EndNote

%A A. Aziz, Azlina
%A M. Yusof, Zawiyah
%A Mokhtar, Umi Asma'
%A Jambari, Dian Indrayani
%D 2018
%T A Conceptual Model for Electronic Document and Records Management System Adoption in Malaysian Public Sector
%B 2018
%9 Electronic Document and Records Management System (EDRMS); EDRMS Adoption; Public Sector; Information Management System
%! A Conceptual Model for Electronic Document and Records Management System Adoption in Malaysian Public Sector
%K Electronic Document and Records Management System (EDRMS); EDRMS Adoption; Public Sector; Information Management System
%X The government has spent a large amount of fortune in ascertaining that their information management practice meets the widely accepted standards of practice for enhancing the systematic, speedy, effective and efficient information service delivery. The rapid development of ICT has urged the public sector to shift their operations from manual to electronic system-based in handling the information-related works. Electronic Document and Records Management System (EDRMS) is one of the systems to be considered. However, the adoption rate of such a system is exceptionally below satisfaction due to users are not keen on using it. In this paper, the factors which influence the decision on whether EDRMS should be adopted or otherwise are identified. A qualitative study involving a critical review of the related literature in the area and interviews were employed. The interviews involve EDRMS experts from the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) and the National Archive of Malaysia (NAM). There are 14 factors identified as impacting the decision to adopt EDRMS offered by the Technology Adoption Theories and the literature review. However, only ten factors were given the consideration upon being validated and ranked by the selected experts. A new conceptual model for EDRMS adoption in Malaysian public sector was then constructed as the ultimate outcome of the study.
%U http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6376
%R doi:10.18517/ijaseit.8.4.6376
%J International Journal on Advanced Science, Engineering and Information Technology
%V 8
%N 4
%@ 2088-5334

IEEE

Azlina A. Aziz,Zawiyah M. Yusof,Umi Asma' Mokhtar and Dian Indrayani Jambari,"A Conceptual Model for Electronic Document and Records Management System Adoption in Malaysian Public Sector," International Journal on Advanced Science, Engineering and Information Technology, vol. 8, no. 4, pp. 1191-1197, 2018. [Online]. Available: http://dx.doi.org/10.18517/ijaseit.8.4.6376.

RefMan/ProCite (RIS)

TY  - JOUR
AU  - A. Aziz, Azlina
AU  - M. Yusof, Zawiyah
AU  - Mokhtar, Umi Asma'
AU  - Jambari, Dian Indrayani
PY  - 2018
TI  - A Conceptual Model for Electronic Document and Records Management System Adoption in Malaysian Public Sector
JF  - International Journal on Advanced Science, Engineering and Information Technology; Vol. 8 (2018) No. 4
Y2  - 2018
SP  - 1191
EP  - 1197
SN  - 2088-5334
PB  - INSIGHT - Indonesian Society for Knowledge and Human Development
KW  - Electronic Document and Records Management System (EDRMS); EDRMS Adoption; Public Sector; Information Management System
N2  - The government has spent a large amount of fortune in ascertaining that their information management practice meets the widely accepted standards of practice for enhancing the systematic, speedy, effective and efficient information service delivery. The rapid development of ICT has urged the public sector to shift their operations from manual to electronic system-based in handling the information-related works. Electronic Document and Records Management System (EDRMS) is one of the systems to be considered. However, the adoption rate of such a system is exceptionally below satisfaction due to users are not keen on using it. In this paper, the factors which influence the decision on whether EDRMS should be adopted or otherwise are identified. A qualitative study involving a critical review of the related literature in the area and interviews were employed. The interviews involve EDRMS experts from the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) and the National Archive of Malaysia (NAM). There are 14 factors identified as impacting the decision to adopt EDRMS offered by the Technology Adoption Theories and the literature review. However, only ten factors were given the consideration upon being validated and ranked by the selected experts. A new conceptual model for EDRMS adoption in Malaysian public sector was then constructed as the ultimate outcome of the study.
UR  - http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6376
DO  - 10.18517/ijaseit.8.4.6376

RefWorks

RT Journal Article
ID 6376
A1 A. Aziz, Azlina
A1 M. Yusof, Zawiyah
A1 Mokhtar, Umi Asma'
A1 Jambari, Dian Indrayani
T1 A Conceptual Model for Electronic Document and Records Management System Adoption in Malaysian Public Sector
JF International Journal on Advanced Science, Engineering and Information Technology
VO 8
IS 4
YR 2018
SP 1191
OP 1197
SN 2088-5334
PB INSIGHT - Indonesian Society for Knowledge and Human Development
K1 Electronic Document and Records Management System (EDRMS); EDRMS Adoption; Public Sector; Information Management System
AB The government has spent a large amount of fortune in ascertaining that their information management practice meets the widely accepted standards of practice for enhancing the systematic, speedy, effective and efficient information service delivery. The rapid development of ICT has urged the public sector to shift their operations from manual to electronic system-based in handling the information-related works. Electronic Document and Records Management System (EDRMS) is one of the systems to be considered. However, the adoption rate of such a system is exceptionally below satisfaction due to users are not keen on using it. In this paper, the factors which influence the decision on whether EDRMS should be adopted or otherwise are identified. A qualitative study involving a critical review of the related literature in the area and interviews were employed. The interviews involve EDRMS experts from the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) and the National Archive of Malaysia (NAM). There are 14 factors identified as impacting the decision to adopt EDRMS offered by the Technology Adoption Theories and the literature review. However, only ten factors were given the consideration upon being validated and ranked by the selected experts. A new conceptual model for EDRMS adoption in Malaysian public sector was then constructed as the ultimate outcome of the study.
LK http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6376
DO  - 10.18517/ijaseit.8.4.6376