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Measuring User Experience During a Web-based Survey: A Case of Back-to-Back Online Surveys

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@article{IJASEIT815,
   author = {Paulus Insap Santosa},
   title = {Measuring User Experience During a Web-based Survey: A Case of Back-to-Back Online Surveys},
   journal = {International Journal on Advanced Science, Engineering and Information Technology},
   volume = {6},
   number = {3},
   year = {2016},
   pages = {339--344},
   keywords = {user experience; web-based survey; ISSLA},
   abstract = {

The vast availability of the Internet allows surveyors to conduct web-based survey much easier than its offline counterpart. Previous studies have been conducted to measure survey tool usability. This article reports the results of a survey on the experience of students who have just completed a survey on students’ learning engagement. Students were emailed to participate on a survey about students' engagement on the learning process. After they have completed the survey, they were asked to complete another survey, a shorter one, to measure their experience during their first assignment. The second survey employed the user experience questionnaire (UEQ). The UEQ comprises 26 questions to measure six variables. There were 819 respondents who completed the first survey that 450 of them were voluntarily completed the second one. Data were analysed using UEQ data analysis. The result showed that out of 26 items, eight of them were evaluated positively and the rest were evaluated neutrally. Amongst those that were evaluated positively include friendly, good design, supportive, secure, organized, understandable, clear, and valuable.

},    issn = {2088-5334},    publisher = {INSIGHT - Indonesian Society for Knowledge and Human Development},    url = {http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=815},    doi = {10.18517/ijaseit.6.3.815} }

EndNote

%A Santosa, Paulus Insap
%D 2016
%T Measuring User Experience During a Web-based Survey: A Case of Back-to-Back Online Surveys
%B 2016
%9 user experience; web-based survey; ISSLA
%! Measuring User Experience During a Web-based Survey: A Case of Back-to-Back Online Surveys
%K user experience; web-based survey; ISSLA
%X 

The vast availability of the Internet allows surveyors to conduct web-based survey much easier than its offline counterpart. Previous studies have been conducted to measure survey tool usability. This article reports the results of a survey on the experience of students who have just completed a survey on students’ learning engagement. Students were emailed to participate on a survey about students' engagement on the learning process. After they have completed the survey, they were asked to complete another survey, a shorter one, to measure their experience during their first assignment. The second survey employed the user experience questionnaire (UEQ). The UEQ comprises 26 questions to measure six variables. There were 819 respondents who completed the first survey that 450 of them were voluntarily completed the second one. Data were analysed using UEQ data analysis. The result showed that out of 26 items, eight of them were evaluated positively and the rest were evaluated neutrally. Amongst those that were evaluated positively include friendly, good design, supportive, secure, organized, understandable, clear, and valuable.

%U http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=815 %R doi:10.18517/ijaseit.6.3.815 %J International Journal on Advanced Science, Engineering and Information Technology %V 6 %N 3 %@ 2088-5334

IEEE

Paulus Insap Santosa,"Measuring User Experience During a Web-based Survey: A Case of Back-to-Back Online Surveys," International Journal on Advanced Science, Engineering and Information Technology, vol. 6, no. 3, pp. 339-344, 2016. [Online]. Available: http://dx.doi.org/10.18517/ijaseit.6.3.815.

RefMan/ProCite (RIS)

TY  - JOUR
AU  - Santosa, Paulus Insap
PY  - 2016
TI  - Measuring User Experience During a Web-based Survey: A Case of Back-to-Back Online Surveys
JF  - International Journal on Advanced Science, Engineering and Information Technology; Vol. 6 (2016) No. 3
Y2  - 2016
SP  - 339
EP  - 344
SN  - 2088-5334
PB  - INSIGHT - Indonesian Society for Knowledge and Human Development
KW  - user experience; web-based survey; ISSLA
N2  - 

The vast availability of the Internet allows surveyors to conduct web-based survey much easier than its offline counterpart. Previous studies have been conducted to measure survey tool usability. This article reports the results of a survey on the experience of students who have just completed a survey on students’ learning engagement. Students were emailed to participate on a survey about students' engagement on the learning process. After they have completed the survey, they were asked to complete another survey, a shorter one, to measure their experience during their first assignment. The second survey employed the user experience questionnaire (UEQ). The UEQ comprises 26 questions to measure six variables. There were 819 respondents who completed the first survey that 450 of them were voluntarily completed the second one. Data were analysed using UEQ data analysis. The result showed that out of 26 items, eight of them were evaluated positively and the rest were evaluated neutrally. Amongst those that were evaluated positively include friendly, good design, supportive, secure, organized, understandable, clear, and valuable.

UR - http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=815 DO - 10.18517/ijaseit.6.3.815

RefWorks

RT Journal Article
ID 815
A1 Santosa, Paulus Insap
T1 Measuring User Experience During a Web-based Survey: A Case of Back-to-Back Online Surveys
JF International Journal on Advanced Science, Engineering and Information Technology
VO 6
IS 3
YR 2016
SP 339
OP 344
SN 2088-5334
PB INSIGHT - Indonesian Society for Knowledge and Human Development
K1 user experience; web-based survey; ISSLA
AB 

The vast availability of the Internet allows surveyors to conduct web-based survey much easier than its offline counterpart. Previous studies have been conducted to measure survey tool usability. This article reports the results of a survey on the experience of students who have just completed a survey on students’ learning engagement. Students were emailed to participate on a survey about students' engagement on the learning process. After they have completed the survey, they were asked to complete another survey, a shorter one, to measure their experience during their first assignment. The second survey employed the user experience questionnaire (UEQ). The UEQ comprises 26 questions to measure six variables. There were 819 respondents who completed the first survey that 450 of them were voluntarily completed the second one. Data were analysed using UEQ data analysis. The result showed that out of 26 items, eight of them were evaluated positively and the rest were evaluated neutrally. Amongst those that were evaluated positively include friendly, good design, supportive, secure, organized, understandable, clear, and valuable.

LK http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=815 DO - 10.18517/ijaseit.6.3.815