NUGROHO, Heru; ARADEA, -; SURENDRO, Kridanto. IT Service Management Intelligence Model to Support the Implementation of Electronic Government System (EGS) in Indonesia. International Journal on Advanced Science, Engineering and Information Technology, [S. l.], v. 12, n. 2, p. 494–500, 2022. DOI: 10.18517/ijaseit.12.2.13789. Disponível em: https://ijaseit.insightsociety.org/index.php/ijaseit/article/view/13789. Acesso em: 22 jul. 2024.