HERNANDEZ, Leonel; GUZMAN, Henner; OSPINO, Jose; FREYLE, Jean; PRANOLO, Andri. Design and implementation of a Marking Strategy to Increase the Contactability in the Call Centers, Based on Machine Learning. International Journal on Advanced Science, Engineering and Information Technology, [S. l.], v. 9, n. 1, p. 1–7, 2019. DOI: 10.18517/ijaseit.9.1.7545. Disponível em: https://ijaseit.insightsociety.org/index.php/ijaseit/article/view/7545. Acesso em: 20 may. 2024.