Raharjo, Paiman. “Public Service Dynamics in Population Administration Sector: A Study on Electronic ID Card Service in Makassar Indonesia”. International Journal on Advanced Science, Engineering and Information Technology 6, no. 6 (December 12, 2016): 1040–1052. Accessed July 3, 2024. https://ijaseit.insightsociety.org/index.php/ijaseit/article/view/1501.