DOI : https://doi.org/10.18517/ijaseit.7.3.1654

A Conceptual Study on Generic End Users Adoption of e-Government Services

Deden Witarsyah (1), Mohd Farhan MD Fudzee (2), Mohamad Aizi Salamat (3)
(1) Department of Information Systems, School of Industrial Engineering, Telkom University, Bandung, 40257, Indonesia
(2) Department of Multimedia, Faculty of Computer Science and Information Technology, Universiti Tun Hussein Onn Malaysia, 86400 Parit Raja, Batu Pahat, Johor, Malaysia
(3) Department of Multimedia, Faculty of Computer Science and Information Technology, Universiti Tun Hussein Onn Malaysia, 86400 Parit Raja, Batu Pahat, Johor, Malaysia
Fulltext View | Download
How to cite (IJASEIT) :
Witarsyah, Deden, et al. “A Conceptual Study on Generic End Users Adoption of E-Government Services”. International Journal on Advanced Science, Engineering and Information Technology, vol. 7, no. 3, June 2017, pp. 1000-6, doi:10.18517/ijaseit.7.3.1654.
Citation Format :
This study proposes a conceptual model for examining factors affecting e-government adoption in developing countries. It includes evaluating the existing adoption model studies of e-government adoption. Preexisting theoretical model and comprehensive analysis of the various resources was chosen to guide this work, and the result revealed that additional external factors were also important for explaining the e-government adoption in developing countries. Hence, external factors such as trust, national culture, knowledge of e-government services and DeLone and McLean information system (D&M IS) success model also considered relevant were integrated with the unified theory of acceptance and use of technology (UTAUT) constructs as examining factors affecting e-government adoption. Finally, this study finds a formulation of the conceptual model and their relationship with all variables for explaining e-government adoption through a systematic justification of the proposed integrated model.

Authors who publish with this journal agree to the following terms:

    1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
    2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
    3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).