Examining a Norwegian Client’s Response over Information Security and Privacy Policy

The core purpose of this article is to investigate how different a Norwegian subscriber’s point of view about the terminology of understandability, technicality, importance and awareness of privacy policy. Indeed this research article has its demographic limits and was targeted for Norwegian clients but it may suggest a first step to reshape policy for better realization. The emerging ambiguity in information security has raised much privacy and trust issues that are context dependent. Therefore there are several uncertainties and risks seen today concerning the privacy policy & subscriber trust. It is a responsibility of services providers before amending their policy to notify their subscribers. Since if they do not take this initiative then it creates trust deficit for their subscribers and this affects their business and goodwill. For this article we have adopted a survey questionnaire methodology based on clients’ own perspectives. Generally observed that, before accepting privacy policy, it`s hard to read these policies and understood by common user, and taking this prospect ahead, many policies & regulations have a difficult context to recognize.