Innovations and Adoption: Examining the Constructs of Technology Acceptance Theories

Azliza Yacob (1), Noraida Haji Ali (2), Aimi Dalila Roslim (3)
(1) Faculty of Computers, Media & Technology Management, University College TATI (UC TATI), Kemaman, Terengganu, Malaysia
(2) Faculty of Computer Science and Mathematics, Universiti Malaysia Terengganu (UMT), Kuala Nerus, Terengganu, Malaysia
(3) Faculty of Computers, Media & Technology Management, University College TATI (UC TATI), Kemaman, Terengganu, Malaysia
Fulltext View | Download
How to cite (IJASEIT) :
[1]
A. Yacob, N. Haji Ali, and A. D. Roslim, “Innovations and Adoption: Examining the Constructs of Technology Acceptance Theories”, Int. J. Adv. Sci. Eng. Inf. Technol., vol. 15, no. 1, pp. 338–344, Feb. 2025.
The swift advancement of technology requires a more profound comprehension of the factors affecting its acceptance in different areas. This systematic literature review analyses prevalent notions and proposes additional constructs for incorporation into technology adoption theories to improve comprehension of user acceptance. The main issue is the need for an updated and organized study to identify the prevalent constructions utilized within technology adoption theory and propose new, less common constructs for consideration in the paper. A meticulous search strategy is employed, utilizing precise keywords and criteria in esteemed databases such as Scopus and Web of Science. The study methodology adheres to the PRISMA framework. The research focused on studies published between 2022 and 2024, culminating in analyzing 45 primary data entries. The findings were categorized into three themes: (1) user acceptance and behavioral intents, (2) technology integration and innovation, and (3) sustainability and social impact. The analysis indicated that only three are common among the 44 constructs examined. The constructs are Trust, Security Risk, and Attitude. This study's identified constructs provide a foundation for advancing technology adoption theories, emphasizing the necessity for continued research into their implications and exploring constructs beyond Computer Science.

A. H. M. Aburbeian, A. Y. Owda, and M. Owda, “A Technology Acceptance Model Survey of the Metaverse Prospects,” AI, 2022, doi: 10.3390/ai3020018.

C. Antonietti, A. Cattaneo, and F. Amenduni, “Can teachers’ digital competence influence technology acceptance in vocational education?,” Comput. Human Behav., 2022, doi: 10.1016/j.chb.2022.107266.

M. Ilyas, A. ud din, M. Haleem, and I. Ahmad, “Digital entrepreneurial acceptance: an examination of technology acceptance model and do-it-yourself behavior,” J. Innov. Entrep., 2023, doi: 10.1186/s13731-023-00268-1.

C. Jayawardena, A. Ahmad, M. Valeri, and A. A. Jaharadak, “Technology acceptance antecedents in digital transformation in hospitality industry,” Int. J. Hosp. Manag., 2023, doi: 10.1016/j.ijhm.2022.103350.

C. Ndebele and M. Mbodila, “Examining Technology Acceptance in Learning and Teaching at a Historically Disadvantaged University in South Africa through the Technology Acceptance Model,” Educ. Sci., 2022, doi: 10.3390/educsci12010054.

G. A. Putri, A. K. Widagdo, and D. Setiawan, “Analysis of financial technology acceptance of peer to peer lending (P2P lending) using extended technology acceptance model (TAM),” J. Open Innov. Technol. Mark. Complex., 2023, doi: 10.1016/j.joitmc.2023.100027.

F. D. Davis, “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,” MIS Q., vol. 13, no. 3, p. 319, Sep. 1989, doi: 10.2307/249008.

V. Venkatesh and F. D. Davis, “A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies,” Manage. Sci., vol. 46, no. 2, pp. 186–204, Feb. 2000, doi: 10.1287/mnsc.46.2.186.11926.

I. Ajzen, “The theory of planned behavior,” Organ. Behav. Hum. Decis. Process., 1991, doi: 10.1016/0749-5978(91)90020-T.

E. M. Rogers, Diffusion of Innovations. Free Press of Glencoe, 1962. [Online]. Available: https://books.google.com.my/books?id=XAY-AAAAIAAJ

V. Venkatesh, R. H. Smith, M. G. Morris, G. B. Davis, F. D. Davis, and S. M. Walton, “User Acceptance of Information Technology: Toward a Unified View,” MIS Q., vol. 27, no. 3, pp. 425–578, 2003, doi: http://dx.doi.org/10.47191/ijmra/v6-i8-52.

P. L. D. Rahmayanti et al., “Integration of technology acceptance model and theory of reasoned action in predicting e-wallet continuous usage intentions,” Int. J. Data Netw. Sci., 2021, doi: 10.5267/j.ijdns.2021.8.002.

L. German Ruiz-Herrera, A. Valencia-Arias, A. Gallegos, M. Benjumea-Arias, and E. Flores-Siapo, “Technology acceptance factors of e-commerce among young people: An integration of the technology acceptance model and theory of planned behavior,” Heliyon, 2023, doi: 10.1016/j.heliyon.2023.e16418.

C. H. Chen, I. F. Chen, R. C. Tsaur, and L. Y. Chui, “User behaviors analysis on OTT platform with an integration of technology acceptance model,” Qual. Quant., 2023, doi: 10.1007/s11135-023-01623-w.

M. Chang, A. C. S. M. Walimuni, M. cheol Kim, and H. soon Lim, “Acceptance of tourism blockchain based on UTAUT and connectivism theory,” Technol. Soc., 2022, doi: 10.1016/j.techsoc.2022.102027.

D. T. Naidoo, “Integrating TAM and IS success model: exploring the role of blockchain and AI in predicting learner engagement and performance in e-learning,” Front. Comput. Sci., 2023, doi: 10.3389/fcomp.2023.1227749.

O. Rodríguez-Espíndola, S. Chowdhury, P. K. Dey, P. Albores, and A. Emrouznejad, “Analysis of the adoption of emergent technologies for risk management in the era of digital manufacturing,” Technol. Forecast. Soc. Change, vol. 178, May 2022, doi: 10.1016/j.techfore.2022.121562.

T. Chi, O. Adesanya, H. Liu, R. Anderson, and Z. Zhao, “Renting than Buying Apparel: U.S. Consumer Collaborative Consumption for Sustainability,” Sustain., vol. 15, no. 6, 2023, doi: 10.3390/su15064926.

Y. Song, Y. Yang, and P. Cheng, “The Investigation of Adoption of Voice‐User Interface (VUI) in Smart Home Systems among Chinese Older Adults,” Sensors, vol. 22, no. 4, 2022, doi: 10.3390/s22041614.

S. S. Chand, B. aklesh Kumar, M. S. Goundar, and A. Narayan, “Extended UTAUT Model for Mobile Learning Adoption Studies,” Int. J. Mob. Blended Learn., vol. 14, no. 1, pp. 1–20, Oct. 2022, doi: 10.4018/IJMBL.312570.

L. Ennajeh and T. Najar, “Blockchain Technology Adoption Through the UTAUT Model Exploring the Mediating Role of Trust in Technology,” J. Telecommun. Digit. Econ., vol. 12, no. 1, pp. 328–355, 2024, doi: 10.18080/jtde.v12n1.873.

G. Aydin and S. Kumru, “Paving the way for increased e-health record use: elaborating intentions of Gen-Z,” Heal. Syst., vol. 12, no. 3, pp. 281–298, 2023, doi: 10.1080/20476965.2022.2129471.

J. Zhang, M. Zhang, P. Ballesteros-Pérez, and S. P. Philbin, “A new perspective to evaluate the antecedent path of adoption of digital technologies in major projects of construction industry: A case study in China,” Dev. Built Environ., vol. 14, 2023, doi: 10.1016/j.dibe.2023.100160.

D. Dajani, S. G. Yaseen, I. El Qirem, and H. Sa’d, “Predictors of Intention to Use a Sustainable Cloud-Based Quality Management System among Academics in Jordan,” Sustain., vol. 14, no. 21, 2022, doi: 10.3390/su142114253.

I. B. Hassan, M. A. A. Murad, I. El-Shekeil, and J. Liu, “Extending the UTAUT2 Model with a Privacy Calculus Model to Enhance the Adoption of a Health Information Application in Malaysia,” Informatics, vol. 9, no. 2, 2022, doi: 10.3390/informatics9020031.

J. Lenz, Z. Bozakov, S. Wendzel, and S. Vrhovec, “Why people replace their aging smart devices: A push–pull–mooring perspective,” Comput. Secur., vol. 130, 2023, doi: 10.1016/j.cose.2023.103258.

T. A. Nguyen, M. Dick, B. T. T. Nguyen, G. Le Quynh Vu, L. T. B. Nguyen, and H. D. Le, “The Effect of Culture on Performance Expectancy, Intention, and Trust in Mobile Payment Adoption,” Int. J. E-Services Mob. Appl., vol. 14, no. 1, 2022, doi: 10.4018/IJESMA.285546.

L. P. Manik et al., “Unraveling Knowledge-Based Chatbot Adoption Intention In Enhancing Species Literacy,” Interdiscip. J. Information, Knowledge, Manag., vol. 19, 2024, doi: 10.28945/5280.

D. Monteiro, T. Ma, Y. Li, Z. Pan, and H.-N. Liang, “Cross-cultural factors influencing the adoption of virtual reality for practical learning,” Univers. Access Inf. Soc., vol. 23, no. 3, pp. 1203–1216, 2024, doi: 10.1007/s10209-022-00947-y.

A. A. Bahaddad, K. A. Almarhabi, and A. M. Alghamdi, “Factors Affecting Information Security and the Implementation of Bring Your Own Device (BYOD) Programmes in the Kingdom of Saudi Arabia (KSA),” Appl. Sci., vol. 12, no. 24, 2022, doi: 10.3390/app122412707.

A. Legesse, B. Beshah, E. Berhan, and E. Tesfaye, “Exploring the influencing factors of blockchain technology adoption in national quality infrastructure: a Dual-Stage structural equation model and artificial neural network approach using TAM-TOE framework,” Cogent Eng., vol. 11, no. 1, 2024, doi: 10.1080/23311916.2024.2369220.

I. Jajic, M. Spremic, and I. Miloloža, “Behavioural Intention Determinants of Augmented Reality Technology Adoption in Supermarkets/Hypermarkets,” Int. J. E-Services Mob. Appl., vol. 14, no. 1, 2022, doi: 10.4018/IJESMA.289632.

K. Li, “Determinants of College Students’ Actual Use of AI-Based Systems: An Extension of the Technology Acceptance Model,” Sustain. , vol. 15, no. 6, 2023, doi: 10.3390/su15065221.

D. Moher, A. Liberati, J. Tetzlaff, and D. Altman, “Preferred Reporting Items for Systematic Reviews and MetaAnalyses: The PRISMA Statement. PLoS Med 6(6): e1000097. doi:10.1371/journal.pmed1,” PLoS Med, 2009.

B. Nakisa, F. Ansarizadeh, P. Oommen, and S. Shrestha, “Technology Acceptance Model: A Case Study of Palm Vein Authentication Technology,” IEEE Access, vol. 10, pp. 120436–120449, 2022, doi: 10.1109/ACCESS.2022.3221413.

S. Zogheib, “Enhancing Learning Experiece: Engineering 'Student's Views on Goolgle Classroom and Academic Achievement,” J. Inf. Technol. Educ. Res., vol. 23, pp. 1–15, 2024, doi: 10.28945/5286.

M. Nusir, M. Alshirah, and R. Alghsoon, “Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context,” PeerJ Comput. Sci., vol. 9, 2023, doi: 10.7717/PEERJ-CS.1289.

I. E. Panagiotopoulos, G. J. Dimitrakopoulos, and G. Keraite, “On Modelling and Investigating User Acceptance of Highly Automated Passenger Vehicles,” IEEE Open J. Intell. Transp. Syst., vol. 5, pp. 70–84, 2024, doi: 10.1109/OJITS.2023.3346477.

J. Posselt, E. Baumann, and M.-L. Dierks, “A qualitative interview study of patients’ attitudes towards and intention to use digital interventions for depressive disorders on prescription,” Front. Digit. Heal., vol. 6, 2024, doi: 10.3389/fdgth.2024.1275569.

K. M. Zobair, L. Sanzogni, L. Houghton, and M. Z. Islam, “Combining Deep Neural Network and PLS-SEM to Predict Patients’ Continuity with Telemedicine,” Int. J. Inf. Technol. Decis. Mak., vol. 21, no. 5, pp. 1555–1589, 2022, doi: 10.1142/S0219622022500249.

K. Julianti, W. G. Wasis, and B. Hendra, “Exploring Technology Integration in Education: Lecturers Perspective on Outcomes-Based Education Platforms,” Int. J. Informatics Vis., vol. 8, no. 2, pp. 663–668, 2024, doi: 10.62527/joiv.8.2.2691.

A. Valencia-Arias, P. A. Rodríguez-Correa, J. C. Patiño-Vanegas, M. Benjumea-Arias, J. De La Cruz-Vargas, and G. Moreno-López, “Factors Associated with the Adoption of Drones for Product Delivery in the Context of the COVID-19 Pandemic in Medellín, Colombia,” Drones, vol. 6, no. 9, 2022, doi: 10.3390/drones6090225.

M. Cheng and H.-Y. Chong, “Understanding the Determinants of Blockchain Adoption in the Engineering-Construction Industry: Multi-Stakeholders’ Analyses,” IEEE Access, vol. 10, pp. 108307–108319, 2022, doi: 10.1109/ACCESS.2022.3213714.

N. Wang, Y. Pei, and Y.-J. Wang, “Antecedents in Determining Users’ Acceptance of Electric Shuttle Bus Services,” Mathematics, vol. 10, no. 16, 2022, doi: 10.3390/math10162896.

F. M. Albastaki, A. M. Ubaid, and H. Rashid, “Developing a Practical Framework for Applying the Work from Home Concept to Technical Jobs in Electricity Utilities Using the Unified Theory of Acceptance and Use of Technology,” Sustain. , vol. 16, no. 11, 2024, doi: 10.3390/su16114610.

A. F. Alkhwaldi, “Investigating the Social Sustainability of Immersive Virtual Technologies in Higher Educational Institutions: Students’ Perceptions toward Metaverse Technology,” Sustain., vol. 16, no. 2, 2024, doi: 10.3390/su16020934.

S. Karpurapu and J. Naga Venkata Raghuram, “Synergizing Green Transitions: Exploring EV Usage Risks in South India through the UTAUT2 Model,” Qubahan Acad. J., vol. 4, no. 1, pp. 26–37, 2024, doi: 10.58429/qaj.v4n1a370.

Z. A. Saqib and L. Qin, “Investigating Effects of Digital Innovations on Sustainable Operations of Logistics: An Empirical Study,” Sustain. , vol. 16, no. 13, 2024, doi: 10.3390/su16135518.

W. R. Malatji, R. van Eck, and T. Zuva, “Understanding the usage, modifications, limitations and criticisms of technology acceptance model (TAM),” Adv. Sci. Technol. Eng. Syst., 2020, doi: 10.25046/aj050612.

H. R. Shin et al., “Comprehensive Senior Technology Acceptance Model of Daily Living Assistive Technology for Older Adults with Frailty: Cross-sectional Study,” J. Med. Internet Res., 2023, doi: 10.2196/41935.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish with this journal agree to the following terms:

    1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
    2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
    3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).