DOI : https://doi.org/10.18517/ijaseit.7.6.2269

Usability Evaluation of the Hospital Management Information System: Case Study of an Emergency Installation Application of a Regional Public Hospital

Harry Budi Santoso (1), Azka Khairun Nisa (2), Rian Fitriansyah (3)
(1) Universitas Indonesia
(2) Universitas Indonesia
(3) Universitas Indonesia
Fulltext View | Download
How to cite (IJASEIT) :
Santoso, Harry Budi, et al. “Usability Evaluation of the Hospital Management Information System: Case Study of an Emergency Installation Application of a Regional Public Hospital”. International Journal on Advanced Science, Engineering and Information Technology, vol. 7, no. 6, Dec. 2017, pp. 2294-01, doi:10.18517/ijaseit.7.6.2269.
Citation Format :
The use of information technology has been extended to hospitals. The purpose of the Hospital Management Information System (HMIS) is to improve the quality of patient care and to increase the efficiency and effectiveness of the workers. This study aims to look for usability issues and provide recommendations to achieve the purpose of the system. The usability evaluation was carried out by using the contextual inquiry method involving five doctors as the users of the system. The study was conducted at an emergency room of one regional public hospital in Jakarta. The results show that the system applied the interaction design principles, and it was quite easy to be used by doctors, but it still needed to be improved. The end results of this study are prototype recommendations of the system in accordance with the principles of the interaction design.

Authors who publish with this journal agree to the following terms:

    1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
    2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
    3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).