Dyah Ika Rinawati
Diponegoro University
Article(s):
- Vol. 8 (2018) No. 3
Airline Service Quality Analysis Using Integration of Fuzzy Servqual, PGCV Index, and TRIZ Methods in Indonesian Full-Service Carrier Airlines
Diana Puspita Sari, Dyah Ika Rinawati, - Midiawati
