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Integrating Business Intelligence and Analytics in Managing Public Sector Performance: An Empirical Study

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@article{IJASEIT6694,
   author = {Nur Hani Zulkifli Abai and Jamaiah Yahaya and Aziz Deraman and Abdul Razak Hamdan and Zulkefli Mansor and Yusmadi Yah Jusoh},
   title = {Integrating Business Intelligence and Analytics in Managing Public Sector Performance: An Empirical Study},
   journal = {International Journal on Advanced Science, Engineering and Information Technology},
   volume = {9},
   number = {1},
   year = {2019},
   pages = {172--180},
   keywords = {business intelligence; business analytics; organisational performance management; public sector; implementation factor.},
   abstract = {

Business intelligence and analytics (BIA) is emerging as a critical area to boost organizational performance. Nowadays, data is not only important and valuable to the organization but recognized as necessary to spike the organization performance and success. As a result, many organizations spend a considerable amount of investment toward obtaining faster accurate information on a real-time basis. The previous study revealed that even though many organizations use business intelligence technologies for obtaining information, yet they still lack analytics implementation. Therefore, this study aims to discover the integrated implementation factors of business intelligence and analytics in managing organizational performance, particularly for organizations of the public sector. In achieving this, a depth literature review was carried out to identify the influential factors in the implementation of business intelligence, business analytics, and performance management. The subject matter experts in Business Intelligence (BI), Business Analytics (BA) and Organisational Performance Management (OPM) were invited to participate in this empirical study, which was conducted in Malaysia. The study was carried out through interviewing experts, in order to identify the essential factors for business intelligence and data analytics implementation. Twenty essential factors and sixty-four sub-factors were identified and analyzed to construct the integrated factors in BIA and OPM implementation. The result of the study revealed four integrated factors of the BIA and OPM implementation, such as skill, documentation, visualization, and work culture. Finance, data management, software, strategic planning, and decision-making are other factors integrated with BI, BA, and OPM respectively. Finally, this study illustrates the integrated factors in a visual form.

},    issn = {2088-5334},    publisher = {INSIGHT - Indonesian Society for Knowledge and Human Development},    url = {http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6694},    doi = {10.18517/ijaseit.9.1.6694} }

EndNote

%A Zulkifli Abai, Nur Hani
%A Yahaya, Jamaiah
%A Deraman, Aziz
%A Hamdan, Abdul Razak
%A Mansor, Zulkefli
%A Yah Jusoh, Yusmadi
%D 2019
%T Integrating Business Intelligence and Analytics in Managing Public Sector Performance: An Empirical Study
%B 2019
%9 business intelligence; business analytics; organisational performance management; public sector; implementation factor.
%! Integrating Business Intelligence and Analytics in Managing Public Sector Performance: An Empirical Study
%K business intelligence; business analytics; organisational performance management; public sector; implementation factor.
%X 

Business intelligence and analytics (BIA) is emerging as a critical area to boost organizational performance. Nowadays, data is not only important and valuable to the organization but recognized as necessary to spike the organization performance and success. As a result, many organizations spend a considerable amount of investment toward obtaining faster accurate information on a real-time basis. The previous study revealed that even though many organizations use business intelligence technologies for obtaining information, yet they still lack analytics implementation. Therefore, this study aims to discover the integrated implementation factors of business intelligence and analytics in managing organizational performance, particularly for organizations of the public sector. In achieving this, a depth literature review was carried out to identify the influential factors in the implementation of business intelligence, business analytics, and performance management. The subject matter experts in Business Intelligence (BI), Business Analytics (BA) and Organisational Performance Management (OPM) were invited to participate in this empirical study, which was conducted in Malaysia. The study was carried out through interviewing experts, in order to identify the essential factors for business intelligence and data analytics implementation. Twenty essential factors and sixty-four sub-factors were identified and analyzed to construct the integrated factors in BIA and OPM implementation. The result of the study revealed four integrated factors of the BIA and OPM implementation, such as skill, documentation, visualization, and work culture. Finance, data management, software, strategic planning, and decision-making are other factors integrated with BI, BA, and OPM respectively. Finally, this study illustrates the integrated factors in a visual form.

%U http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6694 %R doi:10.18517/ijaseit.9.1.6694 %J International Journal on Advanced Science, Engineering and Information Technology %V 9 %N 1 %@ 2088-5334

IEEE

Nur Hani Zulkifli Abai,Jamaiah Yahaya,Aziz Deraman,Abdul Razak Hamdan,Zulkefli Mansor and Yusmadi Yah Jusoh,"Integrating Business Intelligence and Analytics in Managing Public Sector Performance: An Empirical Study," International Journal on Advanced Science, Engineering and Information Technology, vol. 9, no. 1, pp. 172-180, 2019. [Online]. Available: http://dx.doi.org/10.18517/ijaseit.9.1.6694.

RefMan/ProCite (RIS)

TY  - JOUR
AU  - Zulkifli Abai, Nur Hani
AU  - Yahaya, Jamaiah
AU  - Deraman, Aziz
AU  - Hamdan, Abdul Razak
AU  - Mansor, Zulkefli
AU  - Yah Jusoh, Yusmadi
PY  - 2019
TI  - Integrating Business Intelligence and Analytics in Managing Public Sector Performance: An Empirical Study
JF  - International Journal on Advanced Science, Engineering and Information Technology; Vol. 9 (2019) No. 1
Y2  - 2019
SP  - 172
EP  - 180
SN  - 2088-5334
PB  - INSIGHT - Indonesian Society for Knowledge and Human Development
KW  - business intelligence; business analytics; organisational performance management; public sector; implementation factor.
N2  - 

Business intelligence and analytics (BIA) is emerging as a critical area to boost organizational performance. Nowadays, data is not only important and valuable to the organization but recognized as necessary to spike the organization performance and success. As a result, many organizations spend a considerable amount of investment toward obtaining faster accurate information on a real-time basis. The previous study revealed that even though many organizations use business intelligence technologies for obtaining information, yet they still lack analytics implementation. Therefore, this study aims to discover the integrated implementation factors of business intelligence and analytics in managing organizational performance, particularly for organizations of the public sector. In achieving this, a depth literature review was carried out to identify the influential factors in the implementation of business intelligence, business analytics, and performance management. The subject matter experts in Business Intelligence (BI), Business Analytics (BA) and Organisational Performance Management (OPM) were invited to participate in this empirical study, which was conducted in Malaysia. The study was carried out through interviewing experts, in order to identify the essential factors for business intelligence and data analytics implementation. Twenty essential factors and sixty-four sub-factors were identified and analyzed to construct the integrated factors in BIA and OPM implementation. The result of the study revealed four integrated factors of the BIA and OPM implementation, such as skill, documentation, visualization, and work culture. Finance, data management, software, strategic planning, and decision-making are other factors integrated with BI, BA, and OPM respectively. Finally, this study illustrates the integrated factors in a visual form.

UR - http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6694 DO - 10.18517/ijaseit.9.1.6694

RefWorks

RT Journal Article
ID 6694
A1 Zulkifli Abai, Nur Hani
A1 Yahaya, Jamaiah
A1 Deraman, Aziz
A1 Hamdan, Abdul Razak
A1 Mansor, Zulkefli
A1 Yah Jusoh, Yusmadi
T1 Integrating Business Intelligence and Analytics in Managing Public Sector Performance: An Empirical Study
JF International Journal on Advanced Science, Engineering and Information Technology
VO 9
IS 1
YR 2019
SP 172
OP 180
SN 2088-5334
PB INSIGHT - Indonesian Society for Knowledge and Human Development
K1 business intelligence; business analytics; organisational performance management; public sector; implementation factor.
AB 

Business intelligence and analytics (BIA) is emerging as a critical area to boost organizational performance. Nowadays, data is not only important and valuable to the organization but recognized as necessary to spike the organization performance and success. As a result, many organizations spend a considerable amount of investment toward obtaining faster accurate information on a real-time basis. The previous study revealed that even though many organizations use business intelligence technologies for obtaining information, yet they still lack analytics implementation. Therefore, this study aims to discover the integrated implementation factors of business intelligence and analytics in managing organizational performance, particularly for organizations of the public sector. In achieving this, a depth literature review was carried out to identify the influential factors in the implementation of business intelligence, business analytics, and performance management. The subject matter experts in Business Intelligence (BI), Business Analytics (BA) and Organisational Performance Management (OPM) were invited to participate in this empirical study, which was conducted in Malaysia. The study was carried out through interviewing experts, in order to identify the essential factors for business intelligence and data analytics implementation. Twenty essential factors and sixty-four sub-factors were identified and analyzed to construct the integrated factors in BIA and OPM implementation. The result of the study revealed four integrated factors of the BIA and OPM implementation, such as skill, documentation, visualization, and work culture. Finance, data management, software, strategic planning, and decision-making are other factors integrated with BI, BA, and OPM respectively. Finally, this study illustrates the integrated factors in a visual form.

LK http://ijaseit.insightsociety.org/index.php?option=com_content&view=article&id=9&Itemid=1&article_id=6694 DO - 10.18517/ijaseit.9.1.6694